Shipping Policy
Shipping Policy
Last Updated: July 29, 2025
Thank you for shopping with Sprnglaed.
We understand that receiving your order on time is important, and we are committed to providing a smooth and transparent shipping experience.
This Shipping Policy explains our order processing times, delivery estimates, tracking information, and other important shipping details.
1. Order Processing Time
After your order is successfully placed, our team will carefully review, prepare, and package your items before shipment.
Orders are generally processed within:
3 business days
During this time, we:
- Verify order information;
- Prepare products for shipment;
- Complete quality checks;
- Arrange delivery with our shipping partners.
Please note:
- Orders placed on weekends or public holidays will begin processing on the next available business day.
2. Shipping Time & Delivery Costs
Once your order has been processed and shipped, estimated delivery time is:
10–20 business days
We provide worldwide shipping with a standard shipping fee of:
USD $5.99
The final shipping cost will be displayed during checkout before completing your purchase.
Please note that delivery times are estimates and may vary depending on:
- Destination country;
- Customs procedures;
- Carrier processing;
- Weather conditions;
- Other circumstances outside of our control.
3. Order Tracking
Once your order has shipped, you will receive a Shipping Confirmation Email containing your tracking number.
You can use your tracking number to follow your package through available tracking services, such as:
Please allow some time for tracking information to become active after shipment.
In some cases, tracking updates may take 24–48 hours to appear after receiving your shipping confirmation.
4. Partial Shipments
If your order contains multiple products, your items may be shipped separately.
This may happen because:
- Products are stored in different fulfillment locations;
- Separate shipments may allow faster delivery.
If your order is shipped in multiple packages, you will receive separate shipping confirmation emails with individual tracking numbers for each shipment.
5. Changes to Your Order
If you need to update your order information, please contact us as soon as possible.
Examples include:
- Shipping address changes;
- Phone number corrections;
- Product size changes;
- Color changes;
- Quantity adjustments.
Please email:
and include:
- Order Number;
- Order Email;
- Details of the requested change.
We recommend contacting us within:
12 hours after placing your order
While we will do our best to assist, changes cannot always be guaranteed once your order has entered the fulfillment or shipping process.
6. Missed Deliveries
If a delivery attempt is unsuccessful, the carrier may leave a notice or hold the package according to their local delivery procedures.
We recommend:
- Checking the tracking information;
- Contacting your local delivery carrier;
- Following any instructions provided by the carrier.
If you need additional assistance, please contact our support team.
Please ensure your shipping address is complete and accurate when placing an order.
Sprnglaed is not responsible for packages returned or delayed due to:
- Incorrect address information;
- Missing delivery details;
- Failure to collect the package from the carrier.
7. Delayed Shipping & Tracking Issues
If your package appears delayed, please follow these steps:
Step 1: Check Your Tracking Information
Review the latest tracking update.
If your tracking has updated within the previous 7 days, your package is generally still moving through the delivery process.
Step 2: Contact Us If Needed
If there have been no tracking updates for more than 7 days, please contact:
Please provide:
- Order Number;
- Order Email;
- Tracking number (if available).
Our team will review the shipment status and assist you.
8. Lost or Missing Packages
We understand that shipping issues can be frustrating.
If you believe your package may be lost, please contact us and we will work with the shipping carrier to investigate the shipment status.
Lost During Transit
If the carrier confirms that a package has been officially lost during transit, Sprnglaed will review the situation and provide an appropriate resolution, which may include a replacement shipment.
Packages Marked as Delivered
If tracking information shows that a package has been successfully delivered but cannot be located, we recommend checking:
- Nearby areas around your delivery location;
- Family members or household members;
- Neighbors;
- Building management or reception areas.
Packages confirmed as delivered by the carrier are generally not considered lost or missing during transit.
9. Shipping Locations
Delivery Destinations
Sprnglaed offers worldwide shipping.
In rare situations where shipping is unavailable to a specific destination, we will contact the customer directly.
Fulfillment Locations
Orders may be shipped from different fulfillment locations depending on product availability and delivery destination.
Our fulfillment network may include facilities in:
- United States;
- Canada;
- Australia;
- European Union.
We may also work with trusted manufacturing and fulfillment partners to provide efficient delivery options.
10. Customs, Duties & Taxes
Customers are responsible for any customs fees, import duties, taxes, or other charges required by their local authorities.
These charges may include:
- Import taxes;
- Customs duties;
- Local government fees.
Such charges are not included in the product price or standard shipping fee unless otherwise stated.
11. Shipping Responsibility Disclaimer
By placing an order with Sprnglaed, you acknowledge:
Estimated Delivery Times
Shipping timeframes are estimates and are not guaranteed delivery dates.
Delays caused by:
- Customs processing;
- Shipping carriers;
- Weather events;
- Other external circumstances;
are outside Sprnglaed's direct control.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information.
Sprnglaed is not responsible for delays, losses, or returned packages caused by incorrect delivery details.
Delivered Orders
Once tracking confirms successful delivery to the provided address, responsibility for package security transfers according to applicable carrier policies.
12. Contact Us
If you have any questions about shipping, delivery, or your order, please contact our support team.
To help us assist you quickly, please include:
- Order Number;
- Email address used for purchase;
- Relevant order details.
Customer Support Email:
support@sprnglaed.com
Support Line:
+1(989) 514-2481
Brand Name:
Sprnglaed
Corporate Entity:
A-Zone Ads, LLC
Registered Address:
9809 Gralyn Rd,
Raleigh, NC 27613-8528,
United States